How
large are the boats?
The Paddlewheeler Creole
Queen is `190' x 40' with the capacity of 1000 passengers.
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From
where does the boat depart?
The Creole Queen departs from the Riverwalk Canal Street dock
near the Hilton Hotel.
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Are
there any age requirements?
Anyone, any age may cruise on our boats.
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Do
I need a reservation?
Reservations are highly recommended for day cruises and Dinner
Jazz Cruise. Groups of 10 or more should always make reservations
in advance with our Group Sales Office.
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What
number should I call to make reservations?
Individuals can call (504) 524-0814 daily from 8am to 8pm.
If you are reserving for a group of 10 or more, call (504)
529-4567 Monday through Friday, 8am to 5pm.
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How
far in advance should I make reservations?
If you are planning for a large group, call us as soon as
possible. A few months will make it easier to accommodate
all of your preferences. Individuals should try to book within
30 days of their planned cruise, provided there is space available.
We recommend calling as early as possible, especially for
holiday and special event cruises such as Fourth of July,
Christmas Eve Bonfire, and New Year's Eve.
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Can
I make reservations by phone?
For individual parties, payment is required in full at the
time of reservation. We accept all major credit cards, travelers
checks, money orders, certified checks and cash.
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Which
credit cards are accepted?
Visa, MasterCard, American Express, Discover, and Diners Club.
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Do
you offer discounts?
Yes, we offer discounts to parties of 10 or more and children
under 12.
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Are
you handicap accessible?
Yes, the Creole Queen has a mechanical lift. We have wheelchair compatible accessibility.
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Is
gratuity included in the ticket price?
The ticket price does not include any gratuity on beverages
purchased on the boat, or for outstanding personal service
provided by your server. If you would like to leave a tip,
it would be greatly appreciated.
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What
is the payment policy for group reservations?
A minimum of 10 passengers is needed to be considered a group.
A deposit of 33% of the ticket price, per person, is due within
two weeks of making the reservation. Full payment is due 24
hours prior to the cruise.
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How
early should I arrive for my cruise?
You may pick up your tickets anytime before the cruise time.
We generally board the vessel one half-hour to one hour prior
to cruising.
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Do
you cruise in bad weather?
Most of the time, yes. The boat is fully enclosed and climate-controlled
for your comfort. If for at any reason the boat does not sail,
the cruise will be held dockside.
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What
should I wear?
For evening cruises, appropriate attire is casual to dressy.
Afternoon cruises are generally more relaxed, and casual attire
is fine.
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What
kind of food is served?
Our Dinner
Jazz Cruise features a Creole buffet starting at 7:30pm
daily.
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What
type of entertainment is offered?
Live Jazz band plays for our daily Dinner
Jazz Cruise.
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How
is seating arranged on board?
Our boats feature community-style seating, with the majority
of tables accommodating four to eight people. Please understand
we cannot guarantee specific seating on the deck.
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Are
there smoking and non-smoking sections?
All interior areas of our boat are non-smoking. Passengers
who enjoy smoking may do so on the outdoor observation decks.
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Call today for more details!
Paul Bair
504.529.4567
pbair@visitnola.com